Frequently Asked Questions
How can I order?
After reviewing our product catalog, you can contact us via email, Facebook, or Line Official. Please let us know which product & volumes you are interested in and we will prepare a quotation for you.
Where can I find your product catalog?
Our product catalog can be found here on our LinkTree. If you have troubles finding our catalog, please reach out to info[at]losiam.com
What do the different product categories mean?
We have two types of product categories, our classic products & our limited editions. Our Classic Products are available all year-round or as per stock availability. They are made at scale to ensure consistent quality. Our Limited Editions: are exclusive, available upon request or made to order, capturing the essence of rare botanicals and artisanal craftsmanship.
How can I contact you?
You can contact us at info[at]losiam.com
or via our social media channels here: https://linktr.ee/laboratoireolfactifdusiam
Where do you ship?
We ship our products worldwide but have to align with local import regulations. Please reach out to us to clarify if we can ship to your country.